What is a learning statement?
A CII personalised learning statement provides a record of the
units and resultant credits you hold which can be used towards
completing CII qualifications. This includes both CII units
and exams obtained through other awarding bodies (such as other
professional bodies, universities etc.) that you have told us
about. Importantly, it also sets out in simple terms the
requirements necessary to complete a qualification you are or may
be considering working towards.
View a sample Learning
What different types of learning statement can I request?
There are three types of learning statement available:
Financial Services; this statement explains the
requirements necessary to complete a CII financial services
qualification, you can choose the particular qualification you are
working towards. It will also tell you the total CII financial
services credits you hold as well as any CII qualifications you
General Insurance; this statement explains the
requirements necessary to complete a CII general insurance
qualification - you can choose the particular qualification
you are working towards. You will receive two learning statements;
a 2016 and 2017 version.
The 2016 version will reflect what you need to finish a
qualification under the completion requirements that apply until 31
The 2017 version will reflect what you need to do to complete
under the completion requirements applicable from 1 January 2017.
This incorporates changes to our general insurance framework,
including the withdrawal of the option to use financial services
credits towards general insurance qualifications. Full details
regarding the changes to the framework can be found at www.cii.co.uk/insurance-developments
Overview; this statement summarises both
credits held and all CII qualifications gained but will not explain
the requirements necessary to complete a CII qualification.
Can anyone request a learning statement?
Both members and non-members of the CII/PFS can request a
learning statement. Given that a learning statement is used as a
reference to the credits and qualifications held with the CII,
benefit would only be found in requesting one if some level of
credits was held either through completing CII qualifications or
through accreditation of prior learning.'
How do I request a learning statement online?
Go to www.cii.co.uk/learningstatement
and follow the instructions.
How soon and where is my learning statement emailed?
Your statement will be emailed to your registered email
account within 30 minutes of your request.
What if I request a learning statement online and it does not arrive?
If your registered email address is your work address, it
could be your organisation's SPAM filters are not allowing the
email to appear. Please speak to your relevant IT contact.
How do I view or change the email address my statement will be delivered to?
You can view and amend your registered email address by following this link
My learning statement has arrived and I cannot open the document. Why is this?
Our learning statement is in PDF format and therefore requires
your computer to have the Adobe Reader program. You can download
and install the program for free at www.adobe.com
What if I receive my learning statement and it is blank?
It could be because you hold insufficient qualification data. If
this is not the case, please email firstname.lastname@example.org
or call +44 (0)20 8989 8464.
What if I have difficulties interpreting the information on my statement?
Guidance notes are given on the reverse side of your
personalised learning statement. These will help you correctly
interpret the information given on the front of your statement,
these notes are especially helpful when planning further study. If
you require further guidance on interpreting the information on
your statement please contact Customer Service. Email Customer Service or
call +44 (0)20 8989 8464.
During what times will my statement be delivered?
Your learning statement will be delivered to your registered
email address during business hours only: Mon-Fri, 8.00am-5.00pm
(excluding public holidays). Requests made outside of business
hours will be processed at the beginning of the next business
Why doesn’t my recognition of prior learning appear on my learning statement?
Recognition of prior learning only shows once it has been
claimed (paid for). Please check whether you have paid for your
credits and contact us if it still doesn't appear.