Contact us
Main contact - Customer Service Centre
Address: 42-48 High Road, South Woodford, London E18 2JP
Tel: +44 (0)20 8989 8464
Fax:+44 (0)20 8530 3052
Email: customer.serv@cii.co.uk
Standard Opening hours
Call Centre
- 8 a.m. - 6 p.m. Monday to Friday
Reception
- 9 a.m. - 5 p.m. Monday to Thursday
- 9 a.m. - 4.45 p.m. Friday
Christmas Season Opening Hours
Please note our opening hours during this period are as follows:
| Day | Date | Month | Year | Opening hours |
| Thursday | 22 | December | 2011 | 8am-6pm |
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| Friday | 23 | December | 2011 | Closed |
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| Monday | 26 | December | 2011 | Closed |
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| Tuesday | 27 | December | 2011 | Closed |
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| Wednesday | 28 | December | 2011 | 9am-5pm |
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| Thursday | 29 | December | 2011 | 9am-5pm |
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| Friday | 30 | December | 2011 | 9am-5pm |
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| Monday | 2 | January | 2012 | Closed |
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| Tuesday | 3 | January | 2012 | 8am-6pm |
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Complaints/feedback
Click here for information about making a complaint or providing feedback on any aspect of the CII's service.
Examinations
Note: If you have any queries about your examination entry confirmation or permit, please contact admissionpermitenquiries@cii.co.uk.